A multidisciplinary designer specialising in Service Design, User Experience, and User Research.
I currently work as a Service Designer in the public sector in London. I thrive in collaborative, adaptive, and iterative environments where research forms the foundation for a fully informed delivery process. I'm passionate about learning from people's experiences to understand problems, gain insights, and find the sweet spot between user needs and business objectives.
Selected
PROJECTS
Here are some examples of my previous work, spanning service design, UX design and speculative design.
Social care triage automation discovery - Alpha
The project is funded by Department for Leveling Up, Housing and Communities (DLUHC) and will work in collaboration with other 6 partner councils.
Empowering the front door of adult social care services
An end to end project, from discovery to Belta, check what digital solution we build to improve ASC front door user experience
ASC project
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PEBBLE
A service that promotes happiness and encourages productivity in remote teams.
INVISIBLE VALUE INCOME
Imagining a future where contributions made at home are recognised and rewarded.
UX works
A collection of selected previous UX projects.
Co-creation
Workshops
Design thinking workshops
An interactive workshop co-facilitated by myself and another service designer with the other disciplines among the digital team.
Speculative
work
Start2Rent
A strategic proposal for build-to-rent developers to expand their residential market and build brand image.
UMEUS
A service developed to enhance the wellbeing of frontline firefighters.
Experiments
A Selection of unprofitable cross-discipline projects